A
Anonymous
Guest
On 3rd October I bought this:
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=320595578494
It was about to sell for a low price, so I put in a bid and won it. As I usually do, I paid in full within minutes via Paypal.
That's it - nothing else happened!
Three days later, I sent a message asking when the guitar was sent. No reply. I sent two more messages - no reply. On 10th October I requested the seller's contact details & phoned him. There was a message telling me that the phone is not accepting calls. I then sent a final message on 11th October & I raised a dispute on eBay, which gives the seller the chance to respond or put matters right. Nothing.
So, yesterday I escalated the matter to eBay for them to make a decision about the case. This morning I received an e.mail from eBay telling me that they had refunded the full amount I paid (including postage) to my Paypal account. We often complain about eBay (high fees, poor customer service etc.), so it's nice to be able to report something positive about them - it's hard to fault them in this case. So well done eBay!
As for the silent seller, I did wonder if he had suddenly died, but he received feedback as a buyer yesterday, so that suggests that he's still alive, somewhere. So if any of you see any other guitars offered for sale by digitalprimate, my advice to you is not to bid. There are plenty of honest & decent sellers on eBay, but this guy doesn't appear to be one of them.
Mike
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=320595578494
It was about to sell for a low price, so I put in a bid and won it. As I usually do, I paid in full within minutes via Paypal.
That's it - nothing else happened!
Three days later, I sent a message asking when the guitar was sent. No reply. I sent two more messages - no reply. On 10th October I requested the seller's contact details & phoned him. There was a message telling me that the phone is not accepting calls. I then sent a final message on 11th October & I raised a dispute on eBay, which gives the seller the chance to respond or put matters right. Nothing.
So, yesterday I escalated the matter to eBay for them to make a decision about the case. This morning I received an e.mail from eBay telling me that they had refunded the full amount I paid (including postage) to my Paypal account. We often complain about eBay (high fees, poor customer service etc.), so it's nice to be able to report something positive about them - it's hard to fault them in this case. So well done eBay!
As for the silent seller, I did wonder if he had suddenly died, but he received feedback as a buyer yesterday, so that suggests that he's still alive, somewhere. So if any of you see any other guitars offered for sale by digitalprimate, my advice to you is not to bid. There are plenty of honest & decent sellers on eBay, but this guy doesn't appear to be one of them.
Mike
